Differences

This shows you the differences between two versions of the page.

--- en:centro:servizos:vpn:start [2023/01/11 10:34] – jorge.suarez
+++ en:centro:servizos:vpn:start [2024/05/23 10:32] (current) – fernando.guillen
@@ Line 6: / Line 6: @@
 ===== Activation  =====
 Check in [[https://apps.citius.usc.es/xici/personainternas/edit|Xici permissions]] whether the service //Acceso ext. VPN// is listed. If the service is listed, you don't need to register.
+<note warning>
-You have to register filling the [[https://citius.usc.es/dashboard/enviar-incidencia| requests and problem reporting form]]. This form is only available to CITIUS users.
+Depending on your user type, it can be possible that you're not allowed to access this page.
+</note>
+If needed, you have to register filling the [[https://citius.usc.es/dashboard/enviar-incidencia| requests and problem reporting form]]. This form is only available to CITIUS users.
 The necessary configuration files are located in [[https://nextcloud.citius.usc.es/|the VPN folder in Nextcloud]].
@@ Line 15: / Line 17: @@
 ===== User guides =====
-  * [[en:centro:servizos:vpn:windows| Windows 7/8/8.1/10 User Guide]]
+  * [[en:centro:servizos:vpn:windows| Windows 10/11 User Guide]]
   * [[en:centro:servizos:vpn:ubuntu| Ubuntu 22.04 User Guide]]
   * [[en:centro:servizos:vpn:android| Android User Guide]]
@@ Line 24: / Line 26: @@
 ===== Frequent issues =====
+==== DNS error when using SSH ====
+Specially in Ubuntu, when using SSH to connect to CiTIUS servers it fails with a DNS error : " SSH: Could not resolve hostname ...." . The solution is to use the correspondent IP address to connect instead of the hostname.
 ==== The VPN isn't working from anywhere (and never did) ====